Customer Testimonials
Took my money, kept my car for 3 days, and gave me more problems than I came in with. The icing on the cake? They wrote, emailed, and asked me to return because my car needed more work (or did they mean I needed more working over?!). Don’t go…trust the reviews….don’t…I repeat…DONT TAKE YOUR CAR THERE! It’s sad because some of the people were actually trying to work….this review is asking for names. I don’t want to mention names. But it won’t accept submissions….so disregard the names I pick. However ...
Service department is not well run. Waiting 2hrs. Before they tell me they just pulled it in. Heard several others in the lobby with the same issues. One person left after Waiting 3 hours without getting her vehicle fixed.
It was an easy experience and the folks at Victory Honda of Jackson Tennessee are very professional people and are great to deal with
Body shop did excellent repair on my accord.thank you to all involved.I always have excellent service experience
No way,no way, would I recommend this service department. The right hand does not know what the left hand id doing. I went for the appointment and it was a waist of time and gas. The tech would not put the part on. I wish I had of know before wasting my time. I was told by the service advisor that they could put the part on the vehicle. It seems like the customer needs to speak to the tech since he is over doing the work not the service advisor. Awful experience at this victory Honda in Jackson ...
Bought my new 2022 CRV EX-L at Victory Honda in Jackson from Danny and received excellent service. Danny showed me everything about the vehicle and how it works. This is my 4th or more Vehicle that I've bought from them and they've been very courteous and helpful. It's like doing business with a family store that cares.
Excellent experience. Tyler Lira worked extremely hard to facilitate the process and offered unprecedented transparency which is greatly appreciated.
Had to get new electronic key. Ordered and no calls when it arrived. Verified here once they located on someone's desk. Towed car to dealer and picked up next day. Easy. It took a while to find car in the lot, but they brought it to me.
Friendly and very accommodating customer service!
Thank you Mike Sullivan and Jamel for a wonderful experience to purchase my new Honda Civic. You guys went above and beyond and I left with a brand new 2022 car. Thanks again for your patience and determination!
Fast and friendly service dept.
Very grateful for Tyler Lira. He really went above and beyond to help my husband and I find the perfect car. Even before seeing the car in person, he went into great detail. When we finally were able to go the dealership, my husband and I were really happy to see how hard Tyler and the finance team were working to get us the best payment and deal. Really hate that I forgot the financing man’s name because he truly was an amazing guy. We absolutely love our 2021 Honda Accord lx. Very spacious for our family of 4. I highly ...
Very hospitable and helpful in all of my needs
I worked with Mark Logan and he did an outstanding job getting me into my dream car. He went above and beyond to get everything done before I even walked into the dealership. Very pleasant and helpful. I would recommend any of my friends or family to come see him.
I was a bit comprehensive about taking the offer made to a week ago; however, I went and before the hour was up (as previously told when I got there), I was out within 45 minutes of my arrival. But that as it may, I shall be returning to Victory Honda in the near future.